The knowledge I have gained as a transcriptionist is not limited to my field of work. Transcribing interviews, disciplinary hearings, dictation and the like gives me insight into businesses, lives, issues and information and that I would otherwise never be exposed to.
(Of course, the specific content of my work is strictly confidential and will never be discussed on this blog but I will refer to my work on a more general level.)
I recently completed a number of interviews conducted by a researcher in the IT field. My experience with this subject had up until this point been specifically in the context of IT outsourcing. The first day or so was a bit rough as my learning curve deviated on a vertical path skywards. In all honesty, IT-speak is in a league of its own. Whole sentences can be formed consisting of little more than a litany of acronyms; and terms that bear little resemblance to the spelling thereof, e.g. iSCSI is pronounced “iscuzzy”. Huh? For the IT informed, iSCSI is “iscuzzy” but to the average Joe, iSCSI is i-S-C-S-I. Yup, it’s a mouthful and I understand why the IT folks would transform it into “iscuzzy” (I am yet to understand what the term actually means though …) By the way, iSCSI stands for Internet Small Computer System Interface. I’m still clueless as to what that means. As time goes on, I will of course understand this too … I hope.
I usually Google myself to death for the first few days and from then on it becomes easier as the terminology becomes more familiar to me.
I have learned heaps about product branding, many aspects of HIV/AIDS, resource allocation, education, economics, finance, apartheid, domestic violence, politics, call centres, decision-making theory and the list goes on and on. While I’ll never have the depth of information required to obtain my PhD, I have accumulated loads of knowledge and can hold my own in a discussion about retractable syringes and even adult learning. I have a very long way to go before I’ll even consider entering an IT discussion. I am, however, very happy to announce that I do now know the difference between consolidation and convergence … No, really.