Etranscript acknowledges the importance of operating within the boundaries of professional and ethical standards. Honesty, integrity and respect for confidentiality are key to a successful working relationship between Etranscript and its clients. A confidentiality undertaking will be sent to you prior to the commencement of your work.
To ensure protection of confidential information, all work is performed by Lesley Moore and never outsourced to sub-contractors. All materials received are therefore held by Etranscript/Lesley Moore alone.
All data sensitive files are transferred to and from clients via encrypted transfer only. Data sensitivity, privacy and confidentiality in most countries are regulated by law. For that reason Etranscript makes use of the encrypted file transfer facility provided by Dropbox. This facility is HIPAA compliant, as well as adhering to the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework.